What are NSC's payment Information and policies?

Do you accept insurance?

We are currently contracted with Anthem Blue Cross of California and accept FSA/HSA. A Superbill (i.e. visit receipt) can be provided after the visit and payment as long as medical diagnosis is confirmed by either the primary care or referring provider.

Regarding other insurance plans, we cannot guarantee coverage, but will try our best to make sure fees are not a barrier to treatment. In our experience, some insurances can accept Medical Nutrition Therapy as a payment toward reaching the deductible. Once this is reached, benefits can then be applied to nutrition visits.

How do I pay for services?

Payment is due at or before the time of service. We accept cash, checks, Visa, MasterCard and Discover cards. You can also select the services tab to pay through the website and then sign up on the Healthie calendar. After the initial visit, clients may select monthly automatic payments using a credit card.

Do you offer a sliding scale?

We offer a limited number of sliding scale appointments based on financial need. We would require a copy of paperwork confirming the financial need such as enrollment in school as an independent, a recent pay stub, etc. We can discuss current availability with you directly via telephone or email.

What is the cancellation policy?

Please call or email us directly to reschedule or cancel an appointment. You will be charged the full fee for any appointment cancelled less than 48 hours in advance. Please give yourself ample time to park and walk to the office.

What are the benefits of working with a dietitian?

When you go to see a RD, it isn’t like following the latest diet trend on social media. A dietitian knows that there is no one-size-fits-all approach. A RD takes your medical history into account, learns what kinds of foods you like, and what your lifestyle is like to recommend strategies to work towards that you’ll enjoy and benefit from. Our RDs are trained to meet you at your comfort level with change, while examining the potential pain points or barriers to change. Here are some of our practice beliefs:

  1. Healthy eating (and being) should be about giving, not taking away options

  2. Health and wellbeing is not one-size-fits-all

  3. Reclaiming health leverages the right resources, environment, and support

  4. Diets have a beginning and an end, but healthy habits create a lifestyle that lasts for you and your loved ones

  5. We partner with you, the expert of your own life

  6. Engaging clients means applying and experiencing nutrition, not just talking about it

  7. Weight/size stigma and bias is real, so our aim is to break that cycle

In your first session, you’ll start with a plan and begin setting goals. Then, as you continue to go to follow up sessions, you are maintaining and reporting progress and developing new strategies to combat eating dilemmas as they arise to make for long-lasting results.

What is a Registered Dietitian/Nutritionist (RD/RDN)?

A Registered Dietitian is a food and nutrition professional who has met the academic and professional requirements to qualify for the credential. A registered dietitian, or RD, has a bachelor’s or master's degree in a nutrition-related field, completed a certified and accredited internship in a health-care facility, food service company, or community agency and passed a state examination to receive the final credential. They are also required to complete continuing education to maintain this credential. As nutrition experts, RDs often go into fields where they are able to treat or prevent disease through nutritional care, working in private practice, clinical or hospital settings, or other related healthcare facilities.

In the nutritional care field, RDs hold the highest degree of certification, having gone through extensive years of education and training to receive their credential. Many RDs will often continue on to receive even more advanced certifications in specialized fields.